Manifest has just completed a 3 month Application Management Support contract at Eden Housing Association. Eden had a temporary resource issue, and asked Manifest to provide 2nd and 3rd line support for their Housing applications!
“ Manifest supported us at very short notice to provide support to our users including clearing a large backlog of support tickets. They engaged directly with our end users to resolve issues quickly, allowing the IT team to focus on other issues. Our IT users provided really positive feedback on the service they received and they became an extension to our existing IT team. I look forward to continuing to work with Gareth and the team on future projects. “
Owen , ICT Manager, Eden Housing Association
Manifest are continuing to provide specialist support, including completing the profiling project, which involves creating a custom workflow to ensure that accurate data is collected and stored in the correct location.
Give Manifest a call to discuss how we can provide specialist Housing application support on both short and long term assignments.
We can help with
- Cover for Annual leave
- Cover for temporary staffing shortages
- Long term support for specialist systems with short lead times and rapid mobilisation
Call Gareth Rexworthy 07954 602568