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Eden Housing Association
Manifest has just completed a 3 month Application Management Support contract at Eden Housing Association. Eden had a temporary resource issue, and asked Manifest to provide 2nd and 3rd line support for their Housing applications! “ Manifest supported us at very short notice to provide support to our users including clearing a large backlog of…
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A year of Application Support at EastEndHomes
We are pleased to have recently marked a year since EastEndHomes awarded us a term contract to deliver its business applications support service, after an open tender process. This service involves providing day-to-day support and administration, as well as improvement and implementation project work for housing management, finance and other related IT systems. Using our…
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Opinion: People manage people, software manages data
The Pandemic showed that when staff had to work from home, most businesses did not collapse, as staff spent all day watching Netflix!! In fact most people who did a good job before carried on after. Those that took advantage of the situation would probably have done so in the office as well!
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Improving the Property Development handover process
It’s been great working with Optivo to help them develop an end-to-end solution for managing property handovers from Development to Housing. The new solution has: Eliminated unstructured data and documentation Automated processes Facilitated simple review of new property data by operational staff Reduced risk of data input errors Made effective use of existing technology We…
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Are you investing wisely in your housing software – 8 things to consider
To get the best out of your housing software Gareth Rexworthy, our Managing and Commercial Director shares eight things you should consider before deciding whether you should move to a new system,
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Introducing our new Business Application Management Service (BAMS)
What is it? Our new Business Application Management Service (BAMS) is a fully flexible support service for some or all of your line-of-business applications. This service is unaffected by IR35. We will tailor our service to your precise requirements, examples include: System administration Implementation and configuration Upgrades and patches Advice, training and guidance for users…
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Supporting you during the Coronavirus Outbreak
In spite of robust business continuity planning, we recognise that some clients might find themselves in need of short term help or advice because specialist staff are unavailable. With this in mind, we are offering free advice and task support to any Registered Provider where they cannot resource in house as a result of the…
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Golding Goes Live with bespoke Mutual Exchange solution and CRM service request workflows!
It has been really good to work with housing provider, Golding Homes over the last year, enabling their CRM service request workflow and bespoke Mutual Exchange solution.
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Seminar highlights sector must move from ‘compliance’ to a Customer & Building Safety Culture
A Customer & Building Safety Seminar attended by 15 housing associations has highlighted a need to improve technical competence, experience, data and processes and to go beyond statutory compliance to deliver safer homes.
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Manifest to host first ever Customer & Building Safety Seminar: Why compliance is no longer enough!
On the 21st November our first Customer & Building Safety Seminar will take place at The House of St Barnabas in London. Bringing together industry experts, the event will be an opportunity to discuss how the housing sector is tackling compliance and why it is no longer enough.