-
A year of Application Support at EastEndHomes
We are pleased to have recently marked a year since EastEndHomes awarded us a term contract to deliver its business applications support service, after an open tender process. This service involves providing day-to-day support and administration, as well as improvement and implementation project work for housing management, finance and other related IT systems. Using our…
-
Manifest mobilises gas safety contract
Origin provides 6500 affordable houses in London and Hertfordshire and works with residents and partners to make sure services, homes and people and communities are the best they can possibly be.
-
Manifest helps Orbit to achieve best practice in customer safety
Leading housing provider Orbit owns some 42,000 properties across the Midlands, East and South-East of England. Orbit’s core objective is to hold customers at the heart of everything they do, and it is dedicated to leading the sector in customer safety.
-
Manifest initiates GDPR compliance project for Tower Hamlets Community Housing
Read about how Tower Hamlets Community Housing (THCH) consulted Manifest to help ensure it had a coherent project to become GDPR compliant.
-
Home Agents benefit from tenancy visits workflows, at bpha
Committed to providing its customers with high quality, value for money services, bpha introduced fixed-term tenancies to new customers the aim being to ensure that best possible use is made of the housing stock.
-
Bespoke CRM delivers for Welwyn Hatfield Borough Council’s Housing Teams
Welwyn Hatfield Borough Council manages over 9,000 properties across Welwyn Garden City, Hatfield and surrounding villages. The team appointed Manifest to help configure a Customer Dashboard and to improve the reporting options for the Dashboard.
-
Manifest improves housing workflows at Severn Vale Housing
Managing over 3,650 properties across Gloucestershire, Severn Vale Housing helps to build strong local communities. A team of nine housing officers manually handles 50 cases per month, using their housing management system.
-
Manifest’s work speeds up rent accounts processes, at Optivo by 700%
As one of the largest housing providers in the UK, Optivo provides 44,000 affordable homes in London, the South East and the Midlands. Creating safe, sustainable communities for residents, Optivo helps residents make the most of their lives through jobs, training, financial and digital inclusion.
-
Review ensures rent arrears efficiencies
GreenSquare Group, a major provider of housing, regeneration, care and support and commercial services, appointed Manifest to undertake a review using lean principles to improve case monitoring and management as well as streamlining the rent arrears recovery processes.
-
Improving the delivery of gas servicing at The Hyde Group
The Hyde Group is one of the UK’s leading, award-winning providers of housing and appointed Peter Salisbury of Manifest Housing to help improve the future delivery of its gas servicing in January 2014.